FAQs
Below are Frequantly Asked Questions. If you have any questions that are not answered here please use the form at the bottom of the page and we will post any relevant questions and answeers here as well as let you know when your question has been answered.
A: The recommended ball size is dependent on a number of factors including device size/weight, mount length/position and application. Here is a basic overview of the ball size weight capacities.
A: No. Our Tab-Tite range is designed so that you only need to replace the 'cups' of the holder when you change device. The mounting bracket and backplate will remain the same. Contact our sales team for further info.
A: Our X-Grip product line are supplied with a small tube of super glue. It is advised that each rubber cap is removed, a small drop of glue applied to the hole and reattached; pressing firmly until secure. This will ensure that your X-Grip rubber caps never come loose.
A: Any of our products that have any electrical components will have 'waterproof' in the product title if they are. All of our non-electrical products (either metal or composite) will be perfectly fine to use in wet weather. Please get in touch with our sales team if you are considering a solution for any extreme applications.
A: The Galaxy Tab Active 8" series (2, 3 and 5) are all physically the same size. If you have a powered, or non-powered dock that worked with the Galaxy Tab Active 2, it is very likely that it will work with the 3, or 5. Please double check with our technical team about your specific project requirements.