FAQs
Below are Frequently Asked Questions. If you have any questions that are not answered here please use the form at the bottom of the page and we will post any relevant questions and answers here as well as let you know when your question has been answered.
A: The recommended ball size is dependent on a number of factors including device size/weight, mount length/position and application. Here is a basic overview of the ball size weight capacities.
A: The size of the ball mount e.g. 'B' size (1" ball size) is referring to the diameter of the ball. Measure the ball from one side to the other to find the diameter.
A: Our X-Grip product line are supplied with a small tube of super glue. It is advised that each rubber cap is removed, a small drop of glue applied to the hole and reattached; pressing firmly until secure. This will ensure that your X-Grip rubber caps never come loose.
A: Any of our products that have any electrical components will have 'waterproof' in the product title if they are. All of our non-electrical products (either metal or composite) will be perfectly fine to use in wet weather. Please get in touch with our sales team if you are considering a solution for any extreme applications.
A: The Galaxy Tab Active 8" series (2, 3 and 5) are all physically the same size. If you have a powered, or non-powered dock that worked with the Galaxy Tab Active 2, it is very likely that it will work with the 3, or 5. Please double check with our technical team about your specific project requirements.
A: No. Our Tab-Tite range is designed so that you only need to replace the 'cups' of the holder when you change device. The mounting bracket and backplate will remain the same. Contact our sales team for further info.
A: While there is not a drawing for every mount and component available, many are included on the individual product pages.
The answer is yes. The patented design utilizes a rubber ball and socket that greatly reduces the amount vibration that can be transmitted into electronics. RAM® Mounts are not guaranteed to alleviate known vibration issues with Apple iPhone cameras. Exposure to vibrations, like those generated by high-powered motorcycle engines, might impact iPhone cameras. Click here to learn more.
A: If there is not a hardware pack part number available, the hardware cannot be purchased separately. The entire product would need to be purchased again.
A: RAM-B-224-1U = 4” suction cup
with 1” ball for glass surface
RAP-B-378U = Flexible adhesive base
with 1" ball.
A: Want a shorter arm for your 1” ball mount system? =
RAM-B-201U-A
Want a longer arm for your 1” ball mount system? =
RAM-B-201U-C
Want another standard length arm for your 1” ball mount system? =
RAM-B-201U
Want a shorter arm for your 1.5” ball mount system? =
RAM-201U-B
Want a longer arm for your 1.5” ball mount system? =
RAM-201U-D
Want a standard length arm for your 1.5” ball mount system? =
RAM-201U
Want a shorter arm for your 2.25” ball mount system? =
RAM-D-201U-C
Want a standard length arm for your 2.25” ball mount system? =
RAM-D-201U
Have a 1” ball mount and want a base for a flat surface? =
RAM-B-202U
Have a 1” ball mount and want a base for a handlebar or rail? =
RAM-B-231ZU
Have a 1” ball mount and want a base for a glass surface? =
RAM-B-224-1U
Have a 1” ball mount and want a base for a aircraft yoke? =
RAM-B-121BU
Have a 1.5” ball mount and want a base for a flat surface? =
RAM-202U
Have a 1.5” ball mount and want a base for a handlebar or rail? =
RAM-231U
Have a 1.5” ball mount and want a base for a glass surface? =
RAP-365-224-1U
Have a 2.25” ball mount and want a base for a flat surface? =
RAM-D-202U
Have a 2.25” ball mount and want a base for a flat surface? =
RAM-D-254U
Have a 2.25” ball mount and want a base for a rail? =
RAM-D-271U-12
A: Just visit our on warranty page to learn more and to make a claim.